It describes the procedure to obtain a duplicate receipt or proof of payment of a penalty paid online using this system, with the record number assigned when the payment was made and the penalty reference number.

The following must be taken into account:

- Bold fields are required.

- The option that enables "cookies" must be activated in the browser.

- This system is optimized for browsers Microsoft Internet Explorer 6.0 or later versions and Mozilla Firefox 1.5 or later versions, for a 1.024x768 resolution.

To provide you with a copy of the proof of payment, the system requests the Telematic Register Number assigned when the penalty was paid, and the penalty reference number (Record Number).

If you don’t have the Telematic Register Number, please request the duplicate proof of payment by calling (+34) 060.

The information included in the proof of payment of the penalty is displayed onscreen and enables you to print it or save it as a file to your computer.

Printing or saving this receipt in a file to your computer is recommended. The Telematic Register Number is displayed vertically on the left margin of the receipt. It is important to check if this number is properly printed.

When viewing the payment receipt in PDF format the following image may appear at the bottom:

This is because the product Acrobat, that verifies the signature, does not consider those issued by the Fábrica Nacional de Moneda y Timbre (FNMT) (Royal Spanish Mint) valid by default.

Please follow the steps below to accept this signature:

• Double-click the previous image, the following will be displayed:
  
  
  
• Click Signature Properties.
  
  
  
• Select the Summary tab and then click Show Certificate.
  
  
  
• Select the Trust tab.
  
  
  
• Click Add To Trusted Identities.
  
  
• Click OK in the following windows until returning to the receipt, which now shows the image of the valid signature:
  
  Now double-click the previous image, the following will be displayed: